Customer Survey


We would love to hear your feedback!

Please take a few minutes to fill out the following survey in response to the 2019/2020 year.

The survey will be active from 1 May 2020 to 15 May 2020.

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This customer survey will help us to address how well we are doing.

Please help us by answering as many questions as possible.

If you have a comment you would like a response to, please add your name and contact details at the end of the survey.


Makino Aquatic Centre

Our Facilities

How satisfied are you with the cleanliness of the following areas at the Makino?
Not SatisfiedSatisfiedVery Satisfied
Changing Rooms
Pool Water
Surrounding Pool Areas / Grounds


Pool Attendants

Pool Attendants are an important safety resource of the Makino, but they are not intended to replace the close supervision required by parents and caregivers in a public swimming pool.
Bearing this in mind, how satisfied are you with the service the Pool Attendants provide to the Makino?
Not SatisfiedSatisfiedVery Satisfied
Safety supervision provided by the lifeguards
Fairness of our staff when enforcing rules


Our Staff

How satisfied are you with the service from the following Makino staff?
Not SatisfiedSatisfiedVery SatisfiedDo not use this service
Front Counter Staff
Swim Instructors
Aqua Instructors
Makino Management


Programmes

How satisfied are you with the following programme(s) at the Makino?
Do not use this serviceNot SatisfiedSatisfiedVery Satisfied
Aqua Fitness
Canoe Polo
Flippaball


Makino Swim School

How long has your child(ren) attended lessons with the Makino Swim School?




How satisfied are you with the following programme(s) at the Makino?
Do not use this serviceNot SatisfiedSatisfiedVery Satisfied
Babies Lessons
Toddlers Lessons
Pre-School Lessons
School Age Lessons
Swim Squad Training
Private Lessons (Adult/Child)


Advertising

Where have you heard about what the Makino Aquatic Centre has to offer?
Please select all that apply






How satisfied are you with the Makino's website?





Overall Experience
How satisfied are you with the Overall Experience at the Makino Aquatic Centre?
Not SatisfiedSatisfiedVery Satisfied
Overall Experience


Demographics

Please select your gender


Please select your age range






During 2019/2020 how often do you come to this facility on average?